Primed Billing offers comprehensive healthcare back office services and medical back office support to healthcare practices. Our services are designed to improve operational efficiencies, appointment compliance, and consistency in service level, which ultimately leads to a better patient experience.

One of our key services is patient appointment scheduling, which helps to substantially improve the patient experience. Thousands of healthcare practices trust us to manage physician scheduling and appointment reminders.

We understand the need for comprehensive healthcare back office support that complements front office staff. By leveraging our knowledge of systems and processes, we provide logistical cohesion that reduces the need to continually hire, train, and retain personnel.

At Primed Billing, we are the constant variable that provides predictable, cost-effective, and comprehensive healthcare back office services & support. We help healthcare practices reduce the impact of staff shortages and technological changes.

Overall, our healthcare back office support services are designed to optimize your practice’s operations, improve patient satisfaction, and allow you to focus on delivering the best possible patient care.

Healthcare Back-office Support Services We Offer

Patient Appointment Scheduling

Setup appointments for inbound referrals and/or calls from patients, caregivers, referring providers and facilities.

  • Don’t play phone tag – Get Booked
  • Increase & maximize your appointment utilization
  • It’s a REAL person managing your appointments.
  • Understanding your process(es) and systems is the key

Eligibility & Benefits

Go beyond running automated eligibility and estimations. We ensure your medical office appointment scheduling are fully monetized long before the patient arrives at your front desk.

  • No showdown at the front desk on the day of the appointment
  • Honey! Show me the money
  • Transparent for the patient, Predictability of cash flows for the practice
  • No Sticker shock!


We make the technology and simplified processes ensure that your authorizations are always obtained long before an appointment. We work with the insurance company, referring provider and/or patient to find alternate care options or scheduling changes required to avoid rejected claims post service.

  • Communication is the Key!
  • Happy Patient’s, Happy Practice!

Orders Management for Hospital

Manage and facilitate post and intra-care orders such as DME, Outpatient Imaging, Hospital procedures, Referrals-out and much more.

  • We take care of your patients after they have left your office.
  • Increase patient satisfaction
  • Increase patient engagement

To learn more about our Healthcare Back Office Services and how we can help your medical practice become more financially successful, Get in touch with us.