Primed Billing’s Healthcare Back Office improves operational efficiencies and appointment compliance while ensuring consistency in service level and brand representation with every patient engagement.
By working with a Medical Appointment Scheduling service provider, you may substantially improve your patient experience. Thousands of healthcare practises use Primed Billing to manage physician scheduling and appointment reminders.
In addition to a traditional Billing company or a practice management company, we understand the need for a comprehensive Medical Back Office Support supplementing the front office staff.
Our knowledge in systems and processes allow us to provide a perfect logistical cohesion to augment the constant need to hire-train-retain-fire personnel on a continuous basis.
We are the constant variable that continues to provide predictable, cost effective and a comprehensive Healthcare Back Office services & support to reduce the impact of staff shortages and technological changes.
Healthcare Back-office Support Services We Offer
Patient Appointment Scheduling
Setup appointments for inbound referrals and/or calls from patients, caregivers, referring providers and facilities.
- Don’t play phone tag – Get Booked
- Increase & maximize your appointment utilization
- It’s a REAL person managing your appointments.
- Understanding your process(es) and systems is the key
Eligibility & Benefits
Go beyond running automated eligibility and estimations. We ensure your medical office appointment scheduling are fully monetized long before the patient arrives at your front desk.
- No showdown at the front desk on the day of the appointment
- Honey! Show me the money
- Transparent for the patient, Predictability of cash flows for the practice
- No Sticker shock!
We make the technology and simplified processes ensure that your authorizations are always obtained long before an appointment. We work with the insurance company, referring provider and/or patient to find alternate care options or scheduling changes required to avoid rejected claims post service.
- Communication is the Key!
- Happy Patient’s, Happy Practice!
Orders Management for Hospital
Manage and facilitate post and intra-care orders such as DME, Outpatient Imaging, Hospital procedures, Referrals-out and much more.
- We take care of your patients after they have left your office.
- Increase patient satisfaction
- Increase patient engagement
To learn more about our Healthcare Back Office Services and how we can help your medical practice become more financially successful, Get in touch with us.